3 PAIR YOUR HEADSET 1 Press and hold the Bluetooth pairing button on the base until the Bluetooth LED flashes red and blue. The software enables you to: • Remotely answer incoming softphone calls • Customize your headset and Savi base settings to your personal preferences • Automatically manage your PC multimedia so you never miss a call • Quickly access links to product support and software/firmware upgrade information You've got it Dave - the UC package simply adds the dongle. 5 - For a short while, if someone called me on the phone and I answered with the headset, for some reason a few minutes after the phone call was over, I had media back on the phone, together with the PC. Complete. Follow the prompts to "find a new device." To configure the SmartVoice app on a Windows PC (running Windows 7 and up): Download and install Plantronics Hub. 4. Click your headset's name. Headset battery levels With Plantronics Spokes® software installed, a headset icon will appear in your system tray, displaying battery status. Remove the original headset from the base/charging cradle; On the back of the base unit, press and hold the microphone (talk) volume + button until the red power indicator light on the front of the base starts to blink. Once successfully paired, the Bluetooth LED on the base turns solid blue. Put your phone into pairing mode. NOTE Plantronics Hub software allows you to customize your headset's behavior through advanced settings and options. Headset is a Plantronics M165 which I will be replacing if this works (don't want to buy a new headset if it won't work). Then, repair it, BUT, making sure I pair the phone BEFORE I pair the PC. Headset to Base subscription will be restored automatically after a few seconds. Pairing with Computer. Use only the battery type supplied by Plantronics. Choose a headset wearing style and use the fit kit to assemble it over-the-ear, over-the-head or behind-the-head. USB cable/connector. Please see your phone user manual. It’s worn over your head and gives you the freedom to talk and listen hands free – whether you’re chatting with a customer while typing or trash talking an enemy while gaming. The headset's name will likely be a combination of the manufacturer's name and the headset's model number. Pairing your Plantronics bluetooth headset to any device (we're going to assume a 'phone' here) is a three step process. To put your headset in pair mode, press and hold the power button towards the Bluetooth icon until you hear "pairing" and the headset LEDs flash red and blue. The PC must be powered on to charge via USB 2.0 or higher. • Use the Plantronics Hub application. For the office, Plantronics offers a wide selection of headsets, ranging from Microsoft headsets that come with a Bluetooth mini adapter to connect it to your computer, to headsets with microphones, and standard UC headsets that can integrate with popular UC applications to use with a computer, tablet, or phone. Once successfully paired, LEDs on the Voyager Legend will stop flashing red/blue and you will hear “pairing successful.” from the headset. “Try pairing the headset to the dongle. NOTE Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously; this includes the Bluetooth USB adapter. NOTE: To pair your headset with an additional phone, turn on the phone then repeat steps 2 through 4. How to control the headset: Plantronics Blackwire are extremely handy and convenient to use. Smart features the features the headset … Connect the headset to the computer's USB port. How To Pair Your Plantronics Bluetooth Headset. Did that, it didn't work. Computer headsets generally feature one of two types of connector: mini plug or USB. Rotate the earloop up 90°. You can follow the question … Select the Call Control button on the EP to activate the connection between headset and PC. Pairing Your Headset How to Manually Pair Your Headset and Adapter Your headset and adapter are factory pre-paired, and should automatically connect with each other. Your Voyager Pro B230 UC headset comes pre-paired with Bluetooth USB adapter. Wait for Windows to install the device driver software. When you pair a 2nd or subsequent device (the headset has pairing information for other devices), press and hold the button for about 7 seconds. (Approximately 5 seconds). Now release the button. This is so frustrating as I am always receiving tickets for troubled headsets. Your phone should now be paired with the Plantronics Voyager Pro B230 UC headset and ready for use. Or use the over-the-air subscription procedure: 1. Didn't work. In addition, it has a touch screen display that will show you the current connection, Making it very user friendly. The headset enters pairing mode automatically. A computer headset is a unit that kind of looks like a pair of headphones – except that it has a microphone attached to one earpiece. Plantronics Savi 8200 Series Wireless Dect Headset System - Stereo - Wireless - Bluetooth/DECT 6.0 - 590.6 ft - 32 Ohm - 20 Hz - 20 kHz - Over-the-head - Binaural - Supra-aural - Noise Cancelling Microphone - Noise Canceling - Black Plantronics Voyager headsets with BT300's plugged into Polycom VVX500 phones. It takes approximately 90 minutes to fully charge the headset; the indicator light turns off once charging is complete. PC talk button. • Check the LED indicators on the headset or charging case. 5. A micro USB cable is supplied to allow you to charge the headset with an AC wall charger (not included) or through a PC's USB port. You hear voice guidance “BLUETOOTH pairing”. Your new headset has enough power to pair and make a few calls directly out of the box. Fully charge the headset at least once to properly calibrate the battery status. Either connection works well for a headset, but one is analog and one is digital. These headsets, however, run on a limited battery life. Aside from three-way connectivity, This headset system allows you to switch seamlessly between them all. Make sure that the indicator flashes blue and red alternately after you release the button. SAVI 8210 / 8220 Designed in Santa Cruz, California 2 Go to Bluetooth settings on your mobile phone and select SAVI 7xx. You will definitely need that, I'm afraid, it won't work on the PC without it. 1 Choose the size of earloop that fits most comfortably. I am runnig Windows 7 right now, but when I had Windows Vista I was able to see the headset on the Bluethoot devises and in the Sound Devices as well, even there it did not worked. Plantronics savi 8220 overview the savi 8220 wireless DECT headset system from Plantronics features an over-the-head design that offers a wireless range up to 580', so you can easily manage desk phone, computer, and mobile phone calls from across the room. Resolution Using the Headset for Phone Calls. Plantronics Discovery 600 Series Pairing Guide Pairing your Plantronics Discovery headset to Your Cell Phone . The Plantronics battery status will notify you of four different battery levels (25%, 50%, 75% and 100%). Brand Representative for Plantronics. Your phone should now be paired with the Plantronics Voyager Legend headset and ready for use. Typically you would turn your phone(s) off to make sure they don’t interfere in the process. I would like to reset EVERYTHING back to factory to see if this will help but cannot find any answers. Jalapeno . • Listen to a voice prompts on the headset. I have over 30 of these and always having issues. Milne Computer Center; Technician Desk; Cause/Explanation. The Bluetooth headset is a VTIN version: V2.1, I have no problem pairing with my windows phone. Neil (Plantronics) Oct 8, 2016 at 00:06 UTC. You have no items in your shopping cart. Bluetooth enables headsets to connect without the use of a cable. It should appear in the Bluetooth menu within a few seconds. To return call connection to the CS500 Base and desk phone, simply mount the headset in the CS500 base. The headsets deliver hi-fi stereo sound and noise cancelling technology to block out background noise, further increasing audio quality. If the headset doesn't appear in the Bluetooth menu, turn the Bluetooth off, press the pairing button on your headset, and then turn Bluetooth back on. X. Should you need to pair again: This can usually be accomplished by going under settings in your menu and selecting Bluetooth. This is generally off by default to conserve battery power. Should your headset and adapter become unpaired, you can initiate pairing manually: 1 Press and hold the Power and Connect buttons on the headset and adapter for 4 seconds. A micro USB cable is supplied to allow you to charge the headset with an AC wall charger (not included) or through a PC’s USB port. Laptop PC as reference only, may use desktop PC as well. Like the Plantronics Savi series, it’s also a “triple connectivity” wireless headset, it comes with all the cables to connect to desk phone, computer and a cell phone via Bluetooth from the base. First you need to turn on the Bluetooth feature on your phone. Unplug the headset from the dock. NOTE Ensure the earloop is flat against the headset before rotating. Launch the SmartVoice desktop app and log in. Also try to plug into the computer (BT300) but it does not work. If you are having problems, refer to your phone's user guide. OP. I have a Plantronics PRO and I am trying to pair it to my HP Computer, I see the device at the bluethooth devices as "PROPlantronics" however it does not work. NOTE To enable caller name announcement, allow access to your contacts if your phone prompts you. The Plantronics Savi 8200 Series headsets provide enterprise-grade audio for a premium listening experience. Plantronics software. Align the earloop as shown and insert it onto the headset. The following steps detail how to pair a new Plantronics wireless headset to a base / charger. 4 - Unpair the headset from the phone and computer. Category List for Headsets - Plantronics. The D100 LED will flash Green while connection is active. My Cart; Login; Register; Shopping Cart. Pair USB adapter again Insert the high-fidelity Bluetooth USB adapter into your laptop or computer and wait for your computer to recognize it. 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